TROPEA AUTO di Tropea Valentino (hereinafter referred to as the “lessor”) delivers to the lessee (i.e., the user/signatory of the rental agreement, hereinafter referred to as the “customer”) the vehicle specified in the rental agreement. Unless otherwise indicated in the rental agreement, the vehicle is delivered with a full charge and is equipped with an emergency stop triangle, standard tools, a spare tire (where provided by the manufacturer), the RCA insurance certificate, and all documents necessary for circulation. Rental rates are typically calculated on a daily basis, understood as a 24-hour period from the time of vehicle pickup, and, unless otherwise requested by the customer and subject to rate availability, include the following insurance coverages and liability limitations: I) RCA Insurance Coverage; II) Green Card insurance for abroad; III) Limitation of liability for vehicle damage (hereinafter “CDW”) up to a maximum amount specified in the rental agreement (with the customer remaining liable for the “liability amount” indicated), not applicable for damage caused, for any reason, to the roof and undercarriage of the vehicle, windshield, windows, and tires, as well as damage resulting from negligent conduct; IV) Limitation of liability for fire and theft (hereinafter “THW”) up to a maximum amount specified in the rental agreement (with the customer remaining liable for the “liability amount” indicated), not applicable in cases of partial theft or events caused by negligent conduct. Rental and driving authorization for individuals aged between 18 and 30 may be restricted to certain vehicle categories and/or subject to an additional fee calculated based on the customer’s age and the rented vehicle category. By taking delivery of the vehicle and signing the rental agreement, with specific approval of these general conditions, the customer declares that they have verified that the vehicle is in good maintenance condition, as described by the lessor in the rental agreement, equipped with all accessories listed therein, and perfectly suitable for the agreed use.
Upon request and for an additional specific fee, additional products and services for the vehicle are available to the customer. Upon request and for an additional specific fee, the customer may also obtain the following additional insurance coverages/liability waivers: I) Insurance coverage not included in RCA for injuries to the driver and passengers in the rented vehicle, with varying limits; II) Waiver of liability for damage to the rented vehicle (hereinafter “SCDW”), not applicable for damage caused, for any reason, to the roof and undercarriage, windshield, windows, tires, vehicle interior, damage caused by vandalism, or negligent conduct; III) Waiver of liability for damage from fire and theft (hereinafter “STHW”), not applicable in cases of partial theft or events caused by negligent conduct; IV) Cumulative waiver of liability for fire/theft/damage (hereinafter “SLDW”), not applicable for damage caused, for any reason, to the roof and undercarriage, windshield, windows, and tires, or damage caused by negligent conduct; V) Waiver of liability for damage from vandalism (hereinafter “VANDAL”), not applicable unless a report is filed with the authorities and the original report is submitted to the lessor within 24 hours of the event, or for damage caused by negligent conduct; VI) Waiver of liability for damage to the vehicle interior (hereinafter “INTERIOR”), not applicable for damage caused by negligent conduct; VII) Waiver of liability for damage to the roof, undercarriage, tires, windshield, and windows (hereinafter “OTCOV”), not applicable for damage caused by vandalism or negligent conduct. The applicability of insurance policies and/or liability waivers will be indicated in the rental agreement. Regarding any subscribed insurance coverages, the customer declares that they are aware of, accept, and undertake to comply with the provisions of the insurance policy. Additionally, the customer may request, for a specific fee, authorization for one or more alternate drivers, with the extension of insurance coverages/liability limitations/waivers to them, provided that these general conditions fully apply to such individuals as well. The customer may also request to use a credit card belonging to a third party as a payment method. To this end, the customer guarantees, indemnifying TROPEA AUTO di Tropea Valentino from any legal liability and claims from third parties, and ensuring compliance under Article 1381 of the Italian Civil Code with respect to these general conditions, the following: (a) that they will fully inform alternate drivers and/or the third-party credit cardholder of these general conditions to make them aware of contractual obligations; (b) that, when providing the names of alternate drivers and/or the third-party credit cardholder as per the procedures outlined in these general conditions, the customer will have obtained their express and informed consent to provide their personal data to TROPEA AUTO di Tropea Valentino for processing as outlined in these general conditions and the privacy notice pursuant to Article 13 of Legislative Decree No. 196 of June 30, 2003 (hereinafter “privacy notice”); (c) that the data of alternate drivers and/or the third-party credit cardholder are true, accurate, up-to-date, and collected in full compliance with the Privacy Code; (d) that, based on point (b), TROPEA AUTO di Tropea Valentino is authorized to process the personal data of alternate drivers and/or the third-party credit cardholder within the limits specified in these general conditions and the privacy notice. The first two drivers and any third-party credit cardholder will be listed in the rental agreement, while any additional alternate drivers will only be recorded in the lessor’s computer system.
The customer undertakes to:
(a) Provide accurate information regarding their identity, age, residential address, and possession of legal requirements for driving authorization.
(b) Drive and safeguard the vehicle, along with its supplied accessories, with the utmost diligence and in compliance with all legal regulations, particularly adhering strictly to the Highway Code and other rules related to vehicle circulation.
(c) Ensure that, throughout the rental period, the vehicle remains in optimal condition to guarantee its proper functioning and the safety of the vehicle and its occupants, taking all necessary actions to this end with the utmost diligence, it being understood that any intervention on the vehicle must be pre-approved in writing by the lessor.
(d) Directly settle any fines issued against the customer and/or the rented vehicle during the rental period.
(e) Indemnify the lessor from any claims by third parties for damages suffered by them to goods transported in the rented vehicle.
(f) Pay the rental fee and additional services as determined by the agreed rate at the time of signing the rental agreement or as adjusted upon vehicle return, based on any subsequent changes in the actual rental duration, rented accessories, and/or actual return location, applying the stipulated rate.
(g) Verify and sign the “check-in” section of the rental agreement upon vehicle return, indicating the vehicle’s condition at that time, expressly accepting that failure to sign this section will constitute a waiver of the right to later contest charges for damages applied by the lessor.
(h) Compensate the lessor for the consequences of any damage caused to the vehicle or its parts and accessories, expressly including costs of replacement parts, repairs, labor, potential vehicle transport, downtime damage, and legal fees, up to the amounts indicated in the rental agreement, plus the administrative claim management fee as specified at the time of rentalBU.
(i) Compensate the lessor for any expenses incurred to enforce compliance with financial obligations arising directly or indirectly from the rental agreement.
(l) Not drive or use the vehicle to transport people or goods for compensation, to push or tow objects, under the influence of drugs, narcotics, alcohol, or intoxicants, in races, competitions, or speed tests, for illegal purposes, or in prohibited areas.
In the event of an accident, including theft of vehicle parts, the customer undertakes to:
(a) Immediately inform the lessor by phone, providing a detailed, duly signed report on the CID form attached to the vehicle documents within the following 24 hours;
(b) Notify the nearest public safety authority, filing a report in case of theft of vehicle parts;
(c) Avoid statements of liability if the accident dynamics are uncertain;
(d) Record the names and addresses of the parties involved in the accident and any witnesses;
(e) Use the lessor’s assistance network in case of vehicle breakdown;
(f) Pay the lessor the administrative accident management fee.
In case of theft or attempted theft of the rented vehicle, the customer undertakes to immediately report the incident to the competent authorities and deliver the original report to the lessor within 24 hours of the event. In case of theft, if the customer delivers the original report within the specified timeframe, the lessor will charge an amount up to the maximum specified in the rental agreement, plus the administrative theft claim management fee as indicated at the time of rental. Notwithstanding the above, the rental fee is due until the date and time of delivery of the original report.
In case of the customer’s failure to comply with any obligations under Article 3, proven by notification/communication to Assante Fernando of an administrative penalty report by the competent authorities, the customer will be required to pay Assante Fernando a contractual penalty of €45 and reimburse them for the amount of any fines and/or tolls advanced by Assante Fernando.
If booked, the vehicle must be picked up within 59 minutes of the agreed pickup time. After this period, the lessor does not guarantee its availability. If pickup occurs outside the office’s operating hours, the lessor reserves the right to charge an additional fee for after-hours service.
The customer undertakes to return the vehicle at the location and date specified in the rental agreement or as soon as requested by the lessor, with the same accessories and in the same condition as received, except for normal wear and tear. If the vehicle is not returned by the agreed date and time, the lessor may terminate the contract and repossess the vehicle by any means, even against the customer’s will, and the customer will be liable for the incurred expenses. The rental fee will also be due for the days the vehicle is retained beyond the agreed terms, applying the relevant rental rate. In any case, returning the vehicle to a location different from the pickup location, even if originally agreed, incurs an additional fee based on the time and place of return. If the vehicle is returned during the rental office’s closing hours, where permitted by the lessor, the customer is liable for the rental fee until the office reopens, remaining responsible for the vehicle until that time.
Upon signing the rental agreement, the customer must present a valid credit card (unless prior agreements with Assante Fernando allow alternative payment methods such as bank direct debit or wire transfer). If a third party’s credit card is used as the payment method, the customer remains jointly liable with the cardholder for all amounts due to the lessor arising from the rental. If the customer pays with a credit card issued in a country with a currency other than the euro, they may choose before the rental begins whether the charge will be in euros or the currency of the issuing country. The choice made at the start of the rental is final. If charged in the issuing country’s currency, the amount will be converted from euros by the lessor at the exchange rate set by international Visa and Mastercard rules with the banking system, updated daily. If conversion is not possible, the transaction will still be processed in the card’s billing currency, with conversion performed by the issuing bank.
Subject to Articles 4 and 5, the customer acknowledges and expressly accepts that, in case of breach of any obligation under Article 3, or damage/theft caused intentionally or negligently by the customer (e.g., incorrect refueling, battery damage, engine damage, etc.), no liability limitation/waiver will apply. Thus, the customer will be fully liable for all damages caused in violation of the diligence obligation under Article 1588 of the Italian Civil Code, bearing the burden of proving that the damage was not a result of their conduct. Any subscribed liability limitation/waiver will not reverse the burden of proof. The customer consents to the charging of all amounts owed, directly or indirectly, from the rental, even after invoicing, to the credit card provided as a payment guarantee.
The lessor is not liable to the customer, driver, or their families for damages of any nature, including economic loss, suffered by them due to vehicle malfunction or traffic accidents caused by manufacturing defects. The lessor is not liable for damages from theft, riots, fires, earthquakes, wars, natural events, force majeure, or fortuitous events. Items left in the vehicle upon return are considered abandoned, and the lessor is not obliged to store or return them. For rentals booked through intermediaries (travel agencies, tour operators, brokers, etc.), the lessor’s liability is limited to obligations arising from the rental agreement, with TROPEA AUTO di Tropea Valentino being unrelated to additional obligations assumed by intermediaries.
The lessor may terminate the rental agreement early under Article 1456 of the Italian Civil Code with simple notice via registered mail, fax, or telegram: I) for non-payment of any amount due by the customer at its due date; II) if the customer refuses or fails to respond to the lessor’s request to return the vehicle.
Subleasing the rented vehicle and/or its accessories, as well as assigning the rental agreement and its obligations, is expressly prohibited.
In case of disputes regarding the rental agreement’s content, the lessor’s electronic records will prevail. Complaints about charges must be raised after payment and within 60 days of receiving the invoice.
If payment deadlines are missed, the lessor may issue a debit note for interest at the European Central Bank (ECB) rate plus five percentage points. The lessor reserves the right to refuse future rentals to customers with past payment defaults.
No changes to these general conditions may be made without the consent of a lessor’s representative with written authorization. The invalidity of any provision does not affect the validity of the remaining conditions or the rental agreement. Section titles are for convenience only and have no bearing on the meaning or purpose of these conditions.
Rent a scooter is definitely more convenient than a car, and also more convenient for easy parking!
With an extra fee of 10€ we can deliver/collect the vehicle directly to your accomodation at the established time.
With our vehicles there is no mileage limit, you can easily visit all the places you want, you just have to remember to fill up on petrol!